Service Disruption - Login and Authentication Issues

Incident Report for Laevitas

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 29, 2025 - 15:13 UTC

Identified

We sincerely apologise for the delay in returning the login services, we have identified the issue and are working with our cloud provider to resume all functionalities ASAP.
Posted Aug 28, 2025 - 15:31 UTC

Investigating

We are currently experiencing a major service disruption affecting user authentication and login across the Laevitas platform. Users are unable to sign in to their accounts or access platform features.
Posted Aug 28, 2025 - 08:16 UTC
This incident affects: Account Management and Payment and Subscription Management.